Intelligent Space was commissioned by local stakeholders to carry out a comprehensive study of pedestrian movement and safety in the Shoreditch Triangle, in response to Transport for London's public consultation on traffic reform. This included an analysis of pedestrian crossings. Additional computer modelling of ‘desire lines’ for pedestrian movement provided evidence to review the location of proposed and existing crossing facilities.

The design guidance produced enabled Transport for London to improve crossing layouts to fit closely along pedestrian desire lines, leading to a reduction in severance in the area. A follow up study in 2003 showed that crossings had been increased and were significantly safer: use of assigned crossings increased by 56% and the more dangerous informal crossings had been reduced by 61%.